Saratoga products may be delivered with some or all of the following guarantees, depending on the actual product purchased by you.

• Performance-based Money-back Guarantee for Saratoga's Mentor Program
• Guarantee Guidelines
• Realistic Performance Expectations

With Saratoga's mentor program, Saratoga guarantees that if you follow the mentoring guidelines, you will obtain a return of not less than 100% over the market average as measured by Saratoga Trade Simulator software against the S&P / ASX All Ordinaries Index, or a money back refund is provided.

The guidelines are completely transparent and are as follows:

• Select shares that clearly perform better than the S&P / ASX All Ordinaries Index;
• Select shares that have risen over the long-term (up-trending);
• Out-perform the share price by buying shares when they are relatively cheap (during dips) and selling them when they are relatively expensive (during peaks);
• Plan the trade including:
  • Risk management
  • Portfolio balance;
• Trade the plan;
• Undertake periodic reviews; and
• Simulate investing as guided by your personal instructor.

Under this guarantee our obligations are to:

• Guide you to achieve your objectives;
• Assist you to achieve your objectives;
• Provide appropriate information content;
• Set simulated investment exercises;
• Monitor your progress;
• Review your simulated investments;
• Answer your questions;
• Do whatever else is reasonably required to achieve your objectives.

Under this guarantee your obligations are to:

• Listen carefully with focus;
• Ask for clarification on any aspects as they occur;
• Implement coach or mentor suggestions;
• Undertake simulated investing as prescribed;
• Devote at least three hours per week to the program.

• The share market has returned an average of about 10% per annum for the last 25 years, as measured by the benchmark S&P / ASX All Ordinaries Index.
• For example, 50% over-performance of the benchmark during this period means that your portfolio will average an increase in value of 15% per annum.
• For example, 100% over-performance of the benchmark during this period means that your portfolio will average an increase in value of 20% per annum.
• Client portfolio value and associated performance calculations are measured against the benchmark and calculated as the sum of:
• The current value of your share holdings;
• The balance of your bank account used by your for share investing;
• Any interest received in this bank account;
• Any dividends received from related share investing activity;
• Any franking credits received fro related share investing activity;
• When considering investment returns from shares, performance should be measured statistically over a five (5) to ten (10) year period, to cater for the ups-and-downs that may occur.
• You may find it difficult to out-perform the benchmark significantly if, in any year, the benchmark is exceeding 15% per annum. For example, a portfolio return of 20% to 25% where the benchmark is increasing by 15% would still represent a very good result (certainly much beter than the average).
• You may find that you can achieve better results in a declining market. For example, should the benchmark decrease in a single year by say 20% and your portfolio only decreases by 5%, this represents a significant over-performance when compared to the benchmark, even though the annual return may seem very low.
• You may find that you can achieve better results in a flat (or sideways) market. For example, should the benchmark neither decrease or increase in value over a single year, you may find that you can increase the value of your portfolio by say 10%. This actualy represents a significant over-performance when compared to the benchmark, even though the annual return may seem quite low.